Warranty Policy

1. Warranty Coverage

 

EcoStreak offers a limited warranty on products purchased directly from our website or authorized retailers. This warranty covers defects in materials and workmanship under normal use for the duration specified below.

 

Warranty Period: 90 days from the date of purchase

 

2. What Is Covered

 

This warranty covers:

• Defects in materials and craftsmanship.

• Faulty components or parts under normal use.

• Manufacturing defects that affect product performance.

 

3. What Is Not Covered

 

This warranty does not cover:

• Damage caused by misuse, abuse, or neglect.

• Normal wear and tear, cosmetic damage, or aging.

• Unauthorized modifications or repairs.

• Damage caused by accidents, natural disasters, or environmental factors.

• Products purchased from unauthorized sellers.

 

4. How to Make a Warranty Claim

 

To make a warranty claim, please follow these steps:

 

1. Contact Us: Reach out to our customer support team at joshgahs@gmail.com with your proof of purchase and a detailed description of the issue.

 

2. Evaluation: Our team will assess the issue and may request photos or videos to verify the problem.

 

3. Resolution: If the product is deemed defective, we will offer a replacement, repair, or refund at our discretion.

 

5. Shipping and Returns

 

Customers may be responsible for shipping costs associated with returning the product for inspection. If the warranty claim is approved, we will cover the cost of sending the repaired or replaced item back to you.

 

6. Limitations of Liability

 

EcoStreak’s liability is limited to the repair, replacement, or refund of the defective product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

 

7. Changes to This Warranty Policy

 

EcoStreak reserves the right to update or modify this warranty policy at any time. Any changes will be posted on this page with the updated date.

 

8. Contact Information

 

If you have any questions regarding this warranty policy, please contact us at: Email: joshgahs@gmail.com

Phone: (417) 598 - 3162